Refund and Return Policy
At Vyrostocks, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase of Dior cosmetics, we are here to assist with returns and refunds.
Eligibility for Returns
- Items must be returned within 14 days of the delivery date.
- Products must be unused, unopened, and in their original packaging.
- To process your return, please ensure you have the order receipt or proof of purchase.
How to Initiate a Return
- Contact our customer support team via email or phone to initiate a return.
- Our team will provide you with a return address and any necessary instructions.
Refund Process
- Once we receive and inspect the returned item, we will notify you regarding the status of your refund.
- If approved, the refund will be processed to your original payment method within 5-7 business days.
Non-Returnable Items
- Opened or used items cannot be returned.
- Gift cards and promotional items are not eligible for return or refund.
Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact our customer support immediately. We will arrange a replacement or offer a full refund for any faulty items.
Return Shipping Costs
- The customer is responsible for the shipping costs associated with returning an item unless the product was damaged or incorrect upon receipt.
- Return shipping fees are non-refundable.
For any questions or assistance, please don’t hesitate to reach out to our customer support team. We are here to ensure a smooth and satisfying shopping experience at Vyrostocks.
